57SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Randall Smith Randall Smith is the co-founder of CUInsight.com, the host of The CUInsight Experience podcast, and a bit of a wanderlust.As one of the co-founders of CUInsight.com he … Web: www.CUInsight.com Details Thank you for tuning in to episode 79 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the nation’s premier payments CUSO, PSCU proudly supports the success of more than 1,500 credit unions.Credit unions across the country have been extremely agile over the last few months in responding to various service challenges and a whole host of other difficulties. In chatting with James Wileman, President and CEO of Credit Union 1 in Alaska and this week’s podcast guest, I’ve gained some perspective into how he and his team have fast-tracked essential projects that typically would have taken them 6 months in 6 days. We also discuss the work they’re doing to better serve their members and the state of Alaska now and going forward. In expanding services to meet members’ needs, James and I discuss the partnerships their credit union has formed with state-led agencies to provide relief to small businesses in the communities they serve. James also shares his belief that credit unions must be proactive in finding new opportunities to serve their members, as well as discusses pivoting their long-term service strategy to better accommodate members in this new normal. During the episode, we also discuss how James came to lead the team at Credit Union 1, what he’s learned from hardships in his career, and why you shouldn’t “carry the boat anchor for longer than you need to”. James also tells us about the amazing team he has at Credit Union 1, as well as the network of peers and mentors who have helped guide him over the years. While James admits that he sucks at work-life balance, we learn that he loves to go camping with his family to recharge. He also shares that he’s always wanted to go to space, loves the L.A. Lakers, and encourages everyone to read books by professional athletes and coaches to learn more about teamwork. I hope you find some life lessons that resonate with you in this episode. Enjoy!Find the full show notes on cuinsight.comSubscribe on: Apple Podcasts, Spotify, Google Play, Stitcher Books mentioned on The CUInsight Experience podcast: Book List How to find James:James Wilemanwww.cu1.orgLinkedIn | Facebook | Instagram Show notes from this episode:A big shout-out to our friends at PSCU, an amazing sponsor of The CUInsight Experience podcast. Thank you! Check out all the outstanding work that James and his team at Credit Union 1 are doing here. Shout-out: Alaska’s Department of Commerce, Community, and Economic Development CommitteeShout-out: Alaska Industrial Development and Export AuthorityShout-out: Governor of Alaska Mike DunleavyLearn more about the State of Alaska’s Permanent Fund Division hereShout-out: Alps Federal Credit UnionShout-out: Sitka, AlaskaShout-out: Anchorage, Alaska Shout-out: Tom Kane, President/CEO of the Illinois Credit Union League and LSCShout-out: Colin Cowherd, Host of the Herd on Fox Sports RadioShout-out: Randy’s uncle Mike Kimberhttps://www.icul.comShout-out: Davina Napier, Chief Lending Officer at Credit Union 1 Shout-out: Rachel Langtry, Chief Operating Officer at Credit Union 1Shout-out: Mark Burgess, Chief Technology Officer at Credit Union 1Shout-out: Chad Bostick, Chief Financial Officer at Credit Union 1 Shout-out: Leslie Ellis, former President/CEO at Credit Union 1Shout-out: Gary Sterton, CEO at Animus Credit UnionShout-out: Western CUNA Management SchoolShout-out: CUES CEO Institute Shout-out: Scott Daukas, Chief Risk Officer at TwinStar Credit UnionShout-out: Geoff Bullock, Engagement and Strategy Officer at FireFly Credit UnionShout-out: Sam Launius, CEO at Oregonians Credit UnionShout-out: Shonna Shearson, SVP of Operations at Valley Strong Credit UnionShout-out: James’ wife and familyShout-out: Los Angeles’ LakersShout-out: Jill NowackiShout-out: The Proposal Shout-out: Sandra BullockShout-out: SpaceXAlbum mentioned: Greatest Hits by The EaglesAlbum mentioned: The Best of Both Worlds by Van Halen Album mentioned: David Lee RothAlbum mentioned: Sammy Hagar Album mentioned: Gary Cherone Album mentioned: Greatest Hits by Molly HatchetAlbum mentioned: 50 Number Ones by George Strait Book mentioned: The Ideal Team Player: How to Recognize and Cultivate The Three Essential Virtues by Patrick M. Lencioni Book mentioned: Traction: Get a Grip on Your Business by Gino WickmanBook mentioned: Any book by a Lakers player or coachPrevious guests mentioned in this episode: Tom Kane, Jill Nowacki (episodes 4, 18, 37 & 64)In This Episode:[02:24] – Welcome to the show, James![02:32] – How is everything going in Alaska?[03:31] – James shares what they did before COVID-19 that allowed them to pivot quickly and smoothly.[04:27] – James speaks about things they implemented in nine days for members.[07:46] – James shares how his credit union helped the State of Alaska during this pandemic.[11:35] – Do you think the pandemic will change how members interact with credit unions in the future?[13:33] – James discusses what he believes credit unions need to change to stay competitive in financial services.[15:03] – How they adapted and have been able to flourish is something he will be proud they accomplished a year from now.[18:04] – What inspired you to take the position at Credit Union 1?[20:15] – James shares why he stayed at the credit union when he was passed over for a promotion and advice for others going through the same thing.[23:05] – Has the inspiration changed over the years?[26:20] – James speaks about how he cultivated the ability to make hard decisions.[29:19] – James shares advice he was given that he still uses in his career.[31:10] – Have you had mentors throughout your career?[33:33] – James chats about how he likes to spend his time off.[35:37] – James speaks about what he was like in high school.[36:38] – What did you want to be when you grew up?[37:45] – What is the best album of all time?[39:10] – What book do you think everyone should read?[40:34] – James shares what has become more important as he gets older.[41:36] – When you hear the word success, who is the first person who comes to mind?[44:14] – Thank you so much for being on the show!
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With its 10,000 square feet of makerspaces, Iovine and Young Hall offers just that. The building also boasts student resources, including 3D printing and fabrication and media labs. And the academy’s resources extend beyond its students’ tenure there — among the first-floor makerspaces is the Alumni Lab, which Manos described as “a big modular room” with workstations that IYA alumni can apply to use for startups and projects. Each room features a glass door that doubles as a dry erase board on which students sketch diagrams, scrawl out ideas and stick Post-It notes. Iovine and Young Hall, or IYH, comprises three floors. The bottom floor is made up of workspaces, the second floor is home to undergraduate classrooms, meeting rooms and conference rooms and the third floor is dedicated to the graduate program’s classrooms. Also on the second floor is a door that opens up to a furnished balcony. When the Iovine and Young Academy opened in 2013, all classes took place in “the Garage,” a collaborative work space on the fourth floor of the Tutor Campus Center. But now, IYA students have a place to officially call home. “We have a really beautiful patio space that faces the natural history museum,” Manos said. “Students can work outside, which is really great for creativity.” The Iovine and Young Hall opened in August after two years of construction — and the space is more than just a collection of classrooms. IYA Assistant Dean for Academic Strategy Matthew Manos said he sees the new building as “a partner in allowing us to realize our curriculum.” Now, things are different. “It was a little hard to sometimes see everything and feel like you could create things in a space that was so cramped and had a lot of limited resources,” Reich said. “And also just having classrooms with little rolly desks, you have to fit like 30 people in a classroom that is only supposed to accommodate like 15 -— it gets a little hard to pay attention sometimes.” With the new lecture halls, Reich said he finds it easier to stay organized and focused during class. “We have, definitely, classrooms, but there’s a few different types of classrooms,” Manos said. “There’s ones that are more lecture-style, there’s ones that are more studio-style where you can kind of make a mess and it’s OK, and then we have a really large makerspace that has all kinds of really cool technology for fabricating or prototyping different ideas that people might have.” IYA student Abigail Africa, a junior in the Academy, said the individual rooms, in contrast to the open space concept of the Garage, provide the opportunity to meet and work in groups more easily. “We have different meeting spaces that the students can use, such as conference rooms and then what we call huddle rooms, which are sort of smaller meeting spaces,” Manos said. Because IYA’s curriculum is hands-on, with an emphasis on collaboration, another key offering of the new building is its meeting rooms. “You can have visitors to a space without disturbing people who are working,” she said. “We have room to spread out. We have all these meeting rooms that you can book.” Casey Reich, a sophomore in IYA, said the more spacious classrooms made the Academy feel more structured. “Before, it was super disruptive if you wanted to have someone over while other groups were working,” Africa said. “Nobody was able to concentrate.” While the building contains traditional classrooms, it also features room for students to work on projects and in groups. Students in IYA study Arts, Technology and the Business of Innovation, a unique major that combines multiple disciplines. Reich said that recently, IYA students have been able to coordinate with the faculty to get equipment for the makerspaces that will allow them to complete projects with fewer hiccups. “We originally started just with one cohort of undergrads, and then as time went on, we’re now onto our sixth cohort,” Manos said. “It really grew, [and] we really needed a home for all of these people to be able to collaborate and make really amazing things together.” With the growth of IYA came the need for a building of its own, Manos said. IYA graduated its first cohort of students in 2018 and continues to admit 25 to 30 undergraduate students each year. The school also offers four minors, including product design, multimedia for designers and entrepreneurs, disruptive innovation and designing for experiences, as well as an online master’s program. Iovine and Young Hall opened to students in August 2019. The new building will be used in addition to the Iovine and Young Academy “Garage” on the fourth floor of TCC, giving students more space and resources. (Aamani Ponnekanti | Daily Trojan) “We’ve got a lot of materials that the students have requested,” Reich said. “We wanted a lathe, so [the dean] got a lathe … I’ve been able to get epoxy. And now we have really nice sewing machines and stuff — like, that is important, and we hadn’t had that before. So, that’s where I really see the big difference.” But according to Africa, it’s not just the improved technology and meeting space that makes Iovine and Young Hall valuable to the school’s students. The building now gives students a place at the University to call their own. “More than anything, it gives us a sense of belonging on campus,” Africa said.